American Family RV Reviews
In addition to the Google reviews below, here are a couple reviews that we've received from our customers:
Hello, I wanted to say thank you for the outstanding service we received while purchasing our first Travel Trailer. American Family RV, Chesapeake was outstanding! From the minute we walked in the door and were greeted by the young lady at the information counter, to the minute we drove off of the lot with our brand new SportTrek, the service was outstanding! John Verdolotti worked with us over the phone and on the lot to make sure everything was smooth and ready for us to take ownership. He was very patient walking us through the units on the lot and let us peek in some units that were already sold. He even helped me set up my weight distribution hitch in the parking lot!
Our Finance Manager Ron Beagle was thorough and explained every single thing while we went over all of our financing options. I came in with a very good rate from USAA but he beat that rate and got me a better loan! We only financed a small potion but a lower rate was welcomed! When we explained we were not interested in somethings he offered, he moved on to the next step; there was no pressure to buy something we did not want. He is very good at his job and he made us feel comfortable with our purchase.
When we arrived for our walkthrough, B.J. was waiting and had our trailer washed and cleaned inside and out. It was also hooked up to all services and ready to inspect. We went over literally everything! He was very patient explaining anything I had a question on and not in a hurry at all. He gave me great information and allowed me to video anything I was unsure of. We checked every single system, outlet, light and controller in the trailer! BJ. Is a wealth of information and knows these Travel Trailers well! I would definitely recommend American Family RV to anyone who wants a great deal and outstanding Service!!!Mark and Anne WrightSmithfield, Virginia2021 SportTrek 281VBH