We purchased our first RV from American Family and are completely satisfied with every person we came in contact with. Our sales person Liz met us listened to our desires and then took us to see a few that was just what we were looking for. She explained all the details and then did not pressure us (which to me is important) when we weren’t ready to buy (we decided to buy the next day). She helped us through the purchase process and then introduced to Treavor who spent two hours showing us every detail in our camper and made sure we could operate all the equipment. Ron was very thorough at our closing providing us all the options; I especially enjoyed him sharing his lessons learned with us. Last, when we needed the little odds and ends Karen in parts helped us out and made sure I got the best prices (in fact I spent less than I thought I would). What I am trying to say is that American Family stayed to true to their name (Family) working as a team and made our experience less stressful if not enjoyable. I recommend them to any RV purchasers.